Are you service-minded and detail oriented? Do you understand claims submission and processing? Do you excel at communicating and solving problems?
ARAG is hiring a Claims Service Specialist! This person will examine, research, and process claims within a designated timeframe. The ability to effectively prioritize workload, meet deadlines, and maintain accuracy in a fast-paced environment is required.
Are you service minded? Do you thrive on engaging with customers and exceeding their expectations? Are you professional in your communication and dedicated to helping others?
ARAG is looking for Customer Care Specialists! In this role, you will provide direct customer service to ARAG plan members and attorneys over the phone. The ability to problem solve and demonstrate reliability and a commitment to the customer experience is essential.
This hybrid role follows a standard weekly schedule (Monday - Friday), with available shifts of 8:00-4:30, 8:30-5:00, 9:00-5:30, and/or 9:30-6:00 CST. Our...
Are you a supportive leader who enjoys developing your team and delivering exceptional customer experiences? Do you excel at solving problems in a fast-paced environment?
ARAG is hiring two Customer Care Supervisors! In this role, you'll lead and coach a talented Customer Care team, foster team member growth, and help ensure members and clients receive outstanding service and positive outcomes. Every day offers opportunities to collaborate and make an impact. Success in this role requires strong leadership, excellent communication, and the ability to effectively manage multiple responsibilities.
Are you passionate about creating exceptional user experiences? Do you enjoy diving into processes and uncovering better, smarter ways of working? Looking for a collaborative team where your expertise is valued and your ideas influence meaningful change?
Then ARAG is the place for you! We’re hiring a Senior UX Analyst to join a Scrum team to lead discovery efforts, influence design direction, and deliver insights that will help shape the future of ARAG’s products and user experience.
Are you passionate about creating exceptional user experiences? Do you enjoy diving into processes and uncovering better, smarter ways of working? Looking for a collaborative team where your ideas are valued and innovation is encouraged?
Then ARAG is the place for you! We’re hiring a UX Analyst to join a Scrum team and help guide project discovery and design – bringing forward insights that will shape the future of ARAG.
Are you a curious, analytical thinker who enjoys digging into how processes really work—and where they might break down? Do you operate with a high level of autonomy and initiative, with the ability to design your own audit programs, identify unusual trends or anomalies, and generate meaningful audit insights? Are you organized and comfortable synthesizing complex information and data into clear, actionable insights for leaders?
ARAG is hiring an Audit Manager to proactively identify and evaluate risk across claims, attorney network, and financial processes. This role is ideal for someone who thrives in independent work, applies strong analytical judgment and professional skepticism, and can both detect unexpected patterns in...
Are you a consultative and collaborative HR professional who builds trusted relationships across an organization? Are you highly detail oriented and genuinely passionate about creating a positive, consistent team member experience?
ARAG is hiring a Culture & People Business Partner to support Employee Relations, Performance Management, and Learning & Development initiatives. This role helps translate real team member needs into meaningful development programs while partnering closely with leaders to strengthen ARAG’s culture and team member experience.
Are you highly organized with a knack for clear, professional communication? Do you take pride in presenting information in a way that builds confidence and trust? Do you excel at managing details, prioritizing work, and delivering clear, polished messaging to clients?
ARAG is hiring a Regional Client Manager! This role is responsible for organizing and managing a large client portfolio, ensuring interactions are thoughtful, well prepared, and consistently executed. This role requires strong planning skills, proactive communication, and the ability to develop and execute structured strategies while balancing multiple priorities in a fast-paced environment.