Are you passionate about software testing and have a strong background in QA in an Agile environment? Do you have expertise for developing and coordinating testing and data analysis to ensure timely delivery of high-quality software projects? Do you have SQL and Salesforce experience?

ARAG is hiring a Quality Assurance Analyst! This person will champion software testing at ARAG by executing plans and identifying defects.

• Executes system tests, regression tests, and functional tests. Performs testing and retesting by working closely with application and data developers.
• Identifies and facilitates issue resolution with functional and technical groups. Tests, tracks, and verifies defects in software.
• Reviews, defines, and writes acceptance criteria for user stories ensuring each are testable. Links test cases in the supplied tool suite with user stories and test results.
• Tests applications for validity of results, accuracy, reliability, and conformance to requirements.
• Reads SQL queries to understand database to research testing data.
• Participates in root cause analysis with scrum team. Helps with recreation steps and troubleshooting.
• Executes well-structured test plans and test cases.
• Provides estimates of work effort.
• Monitors application performance after implementation to prevent reoccurrence of bugs by executing manual regression test plans.
• Prioritizes test cases to include in regression, based on risk analysis.
• Collaborates with peers to maintain consistent test methodology and documentation.
• Provides input to the QA testing strategy for the team’s software products.
• Actively participates in QA and scrum team meetings. Communicates test progress and results.
• Balances prioritizes and manages time with direction.
• Serves as a positive role model by representing ARAG at its Best.
• Tracks quality assurance metrics, like defect densities and open defect counts.
• Other duties as assigned.

Knowledge

• Experience with full quality management lifecycle for application development.
• Understanding of system, functional, performance, integration, and regression testing.
• Experience testing web-based applications.
• Experience with software like Rally, Jira, or Azure DevOps for defect and test case management.
• Understanding of performance and automated testing approaches and tools.
• Experience with SQL and understanding of relational databases.
• Understanding of WCAG accessibility guidelines and how to test for them using tools like ARC, WAVE, and NVDA.

Skills

Required

• Strong analytical abilities with strong attention to detail.
• Strong interpersonal skills to foster teamwork, commitment, and cooperation. Must be able to work with a variety of individuals at all levels of the organization.
• Ability to effectively manage workload, with guidance, across multiple project teams, prioritizing based on highest impact work.
• Ability to effectively operate, multi-task, and remain positive in a fast-paced, ever-changing environment with aggressive deadlines.
• Ability to take initiative and advocate for purposeful change and constant improvement that sets ARAG apart from the rest.
• Ability to troubleshoot and resolve issues at a tactical level.
• Excellent written and verbal communication skills.
• Ability to think beyond “what is” and ask “what could be?”.
• Willingness to maintain a “fail fast, move forward” mindset.
• Availability to work during off peak work hours when necessary.

Preferred

• Experience with Cucumber and behavior driven development of automated testing, including Gherkin.
• Experience with Oracle.
• Knowledge and experience testing in an AGILE environment.
• Docker and Jenkins experience.
•  Experience using BrowserStack or a similar virtual instance technology in the automation framework.
• Load and performance testing experience.
• Experience testing in Salesforce.
• Use of Visual Studio.
• Experience using AppliTools for regression testing.
• Mobile testing.

Education

• Four-year college level education, or equivalent combination of education, experience and formal training in IT or a related field.

Experience

• 3+ years of experience in QA Methodology, or related field, of which a minimum of 1 year must be in a QA role.

Certifications, Licenses, Associations, etc.

• None required.

Physical

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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